MEET THE MAKER
Hello, My name is Mer, and I am a self-taught silversmith. Growing up in Tucson, Arizona, in the Southwest, I was inspired to create my jewelry. I handcraft all my pieces in my home studio in Eugene, Oregon, with intention and care. I create one of a kind nature inspired elemental treasures for you to adorn yourself with. Each piece is made from sterling and fine silver, sometimes with gold or brass accents. I ensure that all the stones and crystals I use are responsibly sourced.
Thank you for your support!
Important Shipping Details
For shipping issues: Please email emerald.d.designs@gmail.com or message through this website.
Once your package is in the hands of the shipping carrier (e.g., USPS), Emerald Dream Designs is not responsible for lost or delayed packages. However, I do include shipping insurance on every order. Please contact the carrier with any issues.
Address Corrections: If there’s an error in your shipping address, please let me know ASAP. I’ll correct it if the item is still in my possession.
Lost or Stolen Packages: If your package is lost or stolen in transit, please contact your local postal office for more information. You will need to initiate a claim with them to get reimbursed for the shipping insurance amount.
Tracking Numbers: Provided for all shipments once fulfilled.
Returns & Repairs
ALL SALES ARE FINAL AND REFUNDS WILL NOT BE PERMITTED.
Exchanges: We do not accept exchanges.
To avoid the need for exchanges, please read our product descriptions thoroughly. We work hard to measure each piece accurately and provide clear, concise descriptions. Be aware of your size, desired chain lengths, etc., and carefully consider the pieces you are interested in before ordering. Most issues can be avoided by thoroughly reading the item’s listing and examining the photos. You are welcome to contact us at any time regarding sizing, shape, size, etc.
Note: We do not allow returns based on wrong size or buyer’s remorse.
Please contact us with any questions or concerns regarding your order. We strive to provide the best customer service.
Repairs will be evaluated on a case-by-case basis. Repairs are often expensive, so take care to be gentle with your jewelry.
Jewelry Care
Caring for handmade jewelry requires a different approach because it is handcrafted wearable art. While our pieces are sturdy and intended for regular use, it's important to be mindful of elements that could cause damage or hasten tarnishing. Jewelry should always be removed when bathing, swimming, or exercising. Avoid sprays, oils, lotions, or water directly on your piece. Naturally occurring chemical reactions over time will "age" your piece, creating a natural patina.
Silver pieces are prone to tarnish over time. You can use the provided polishing cloth to keep your pieces bright and shiny. Do not use jewelry cleaner, as it will strip the patina entirely and could damage the stone, which may not be restorable to its original state.
Avoid contact with hairspray, perfumes, and oils, as they may affect the patina of the jewelry. When not in use, store your jewelry in the pouch that comes with your order to protect it from dust and scratches.
Got Questions?
Feel free to contact me with any questions.
